ABOUT US
Hi there,
we’re VIP Luxury Property Management
As professional landlords and property managers, we're committed to bringing you the best rental experience possible. We hope you'll let us help you find your next place to call home.
We pride ourselves on fast response times, open communication, and happy residents. Our goal is to make sure you're happy, and we'll do everything in our power to make that happen.
Experience and service you can count on
Customer Satisfaction
100%
We pride ourselves on keeping our tenants and owners happy.
Response Time
24hr
We respond to all questions or calls within 24 hours.
On time payments
100%
We pride ourselves on keeping our tenants and owners happy.
OUR VALUES
Values that drive
everything we do
They’re the reason landlords and tenants choose us and return to us again and again.
Excellence
Excellence is our standard. We respond to change in a positive, constructive way. We are responsible and reliable for our customers, shareholders and employees.
Transparency
Transparency is important to maintain trust and build relationships. We are committed to being honest, open and direct with everyone. We treat every client fairly and politely.
Accessibility
Accessibility should be available to everyone. We are committed to making our services accessible to all people. We will provide information in alternative formats and offer assistance to those who need it.
OUR CULTURE
What we believe in...
We have only one GOAL, to help you find your dream home...
Our only goal is to help you find your perfect home - one that meets all of your needs and more. We'll work tirelessly to make your rental experience as smooth and stress-free as possible. As a result, our tenants tend to stay for years. We have several long-term tenants that make us proud!
Diligent, detail-oriented service
We take pride in every property we manage and keep meticulous records for every property we list. We are fully committed to service excellence, and always go above and beyond when it comes to customer care.
Honest is the best policy
Honesty is the cornerstone of our business and it’s what drives us to do what we do. We believe in being honest with our clients, ourselves and each other. Our clients come first and we always work hard to get the best results for them. We will always provide our clients the information they need to make informed decisions about their real estate transactions.
Celebrate diversity,
focus on inclusion
We believe that housing is a fundamental human right. Everyone deserves a safe, secure place to call home. We believe that real estate should be about community, not just transactions. We believe in helping our clients find their perfect home, and in being a part of the fabric of the neighborhoods we serve.
TEAM
The
duo behind VIP Luxury Property Management...
Melissa Alexis
Owner/Property Manager
Tii-Aana Alexis
Owner/Property Manager
With over 11 years of unparalleled, combined expertise in the property management industry, we take immense pride in providing top-notch, LUXURY services to our esteemed clients. Our team of dedicated professionals is committed to ensuring the seamless management of your valuable investments, allowing you to experience the epitome of luxury and peace of mind.
At VIP Luxury Property Management, we understand that your properties represent more than just physical assets; they are a reflection of your unique lifestyle and aspirations. With this in mind, we approach each property with a bespoke approach, tailoring our services to meet your specific needs and preferences.
Our founders, Tii-Aana Alexis and Melissa Alexis, have been at the forefront of the property management domain, cultivating an in-depth understanding of the ever-evolving market and industry trends. This experience has empowered us to consistently deliver exceptional results, optimizing property values and fostering long-lasting tenant relationships.
As a client-centric company, we prioritize communication and transparency in every aspect of our operations. From handling tenant inquiries to addressing maintenance issues, our team is readily available to ensure a swift resolution to any concerns that may arise.
What sets VIP Luxury Property Management apart is our commitment to excellence in all that we do. Whether it's meticulously screening potential tenants, crafting comprehensive marketing strategies, or conducting regular property inspections, we uphold the highest standards to safeguard your investments.
With our comprehensive range of services, including property marketing, tenant management, financial reporting, and maintenance supervision, you can trust us to safeguard your property while maximizing its potential returns.
If you seek a dedicated, reliable, and experienced property management partner, look no further than VIP Luxury Property Management, LLC. We invite you to experience the pinnacle of luxury property management, where your peace of mind and property's prosperity are our utmost priorities.
Contact us today and let us embark on this journey of excellence together. Your property deserves nothing less than VIP treatment!